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Release March 2025

Latest from our world of Rewarding

Updated over a week ago

We’ve rolled out new features to enhance your Plum experience! Now, you can enjoy lounge passes on the Plum Storefront, making travel more rewarding than ever. ✈️ We’ve also introduced easy order tracking for merchandise, so you’ll always know where your orders are. Plus, our smoother, faster checkout experience ensures every transaction is effortless. And don’t miss our new Salesforce authentication integration, designed to provide seamless, secure, and efficient access. These updates are all about giving you a smarter, more rewarding experience with Plum!

Here's what's new:

  1. Easy Order Tracking on Merchandise

It is simpler to track your merchandise orders now! A new order status has been added to keep you updated on your shipments. For select orders, you'll now receive a direct tracking link so you can easily check the real-time status of your delivery. This means quicker and more convenient shipment updates, all at your fingertips!

2. Salesforce Authentication Integration

We’ve implemented Salesforce authentication to enhance system security and streamline API communication. This feature allows the storage of access and refresh tokens and includes a mechanism to automatically refresh the access token before making Salesforce API calls. This ensures seamless, uninterrupted access to Salesforce data, enhancing overall performance and security.

3. Enhancing the Checkout Experience with Cross-Currency Insights

We've improved the checkout process by adding notifications for cross-currency transactions. Users with a lower point balance than needed for a specific currency will be notified to complete the remaining amount with points or alternative payment methods.


4. Access Airport Lounges with Ease!

Lounge Passes are now available for all major airports on the Plum marketplace. You can purchase lounge access based on your flight departure date and preferred lounge by redeeming reward points. Enjoy a comfortable and premium pre-flight experience with seamless booking—making travel more convenient and rewarding.

Upcoming features

Airmiles - A New Way to Redeem Rewards

Get ready for a new category on the Plum marketplace featuring popular air miles programs. Soon, you’ll be able to seamlessly transfer miles by redeeming your reward points—making it easier than ever to turn your rewards into travel opportunities.

WhatsApp for Reward Distribution

We will be adding WhatsApp as a new channel for reward distribution on Plum! Alongside Email and SMS, businesses will be able to seamlessly send rewards directly via WhatsApp.

Charity on the Reward Marketplace

We’ll introduce Charity as a new category on the Plum reward marketplace. This feature will allow users to donate their reward points to a charity of their choice.

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