Customize Reward Communication

Learn how to customize Reward Communication to recipients.


Pro tip

You can customize your Reward communication at the campaign level. This settings becomes the default commuication template for the campaign. Further, you can customize to set a specific commuication at the 'Send Reward' option which will super-seed the message in the default campaign template for that perticular recipient(s).

Customizing Email in a Reward Code Campaign

You have the option to customize the email either within the "Campaign" section or directly in the "Reward Code" section on the admin dashboard.

Editing Email in Reward Code Section:

To customize the email from the "Reward Code" section, follow these steps:

  • Navigate to the Reward Code section in the dashboard.
  • After configuring the campaign and uploading recipients, access the "Email Preview" section.
  • From there, you can proceed to edit the email directly.
  • You can customize the following elements before sending the Reward code.
    • The subject line of the email
    • Headline Message
    • Banner Image
    • Personal Message
    • Email footer

Customizing SMS

To SMS, follow these steps:

  • Select a "Reward SMS.
  • Add your message in the input field to customize the SMS