FAQ on Notification and and Cancellation

How do I receive notifications if scheduled rewards are not sent?

In the event that scheduled rewards are canceled due to low balance or exceeding threshold limits, both admins and super admins will receive notifications. These notifications will provide detailed information about the canceled rewards, allowing swift corrective action to maintain a seamless rewarding experience for all users.

Can I cancel rewards in bulk?

Yes, users now have the ability to cancel rewards in bulk. Simply select all the users for whom you wish to cancel rewards and click on the "Cancel reward" button, as illustrated below: