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Xoxoday Help Center ✨

Plum Help Center ✨

GETTING STARTED 🚲

Overview ✨
Account Verification
- Submitting Verification Details
- Submitting Brand KYC: Amazon India and Mastercard
Wallet Management
- Funding the Account
- Payment Methods

REWARDS 🎁

Reward Modes and Types
- Comparison of when to use what?
Reward Link
Reward Code
Reward Points
- Send Reward Points: Send Individually
- Send Reward Points: Bulk Upload
Gift Cards
- Customize Reward Communication

CAMPAIGNS 🌟

Overview: Campaigns 🌟
Creating Reward Code Campaign
Creating Reward Link Campaign
Reward Campaigns Management
- Edit a Reward Campaign
- Delete or Disable Reward Campaign

ADMINSTRATION 👩

User Management
Reporting Overview 📋

SETTINGS & BRAND PREFERRENCE ⚙️

Storefront: A Global Reward Marketplace
- Storefront Branding Customization
Branding: Email Domain Authentication

Integrations 🔌

Integration Overview
ActiveCampaign
- Creating Automation
HubSpot
Darwinbox
- Guide to Configure End-points
SurveyMonkey
- Public Survey Automation
- Anonymous Survey Automation
Qualtrics
Salesforce
Typeform
SAP Successfactors
- SAP Client Registration with Xoxoday for Stores Redemption
Zoho CRM
- Send 1-1 rewards
- Automation : Workflow Rules
Connect Plum to thousands of apps using Zapier
Zoho People
Other Integrations
Forsta (Decipher) Integration
Zapier + Plum
Salesforce Loyalty Cloud
- Salesforce Loyalty Onboarding Guide for Xoxoday Plum

For end users

Getting Started
Signing Up/Logging In
How to Redeem?
Gift Vouchers
Gift Box Queries
Delivery related Issues
Cancelation/Refund

Security & Privacy

Cryptography and Encryption
Governance, Risk, & Data Compliance
Application, Dev and Security
Cloud Security
HR Compliance
Identity and Access Management
Solution Development
Security Operations
Training and Awareness
Vulnerability and Threat Management
Security Operations & Technical Capabilities and Support
Data Management
Policies & Procedures
Tax Compliance
Privacy Compliance
Cloud Security Alliance
Others
Data Security
Information Security
Admin/Business
Others-Documents
Finance Compliance

Plum Launch Communication Kit

Launch Kit
Pre-Launch Template
Introduction to Plum Templates
How to Sign up on Plum’s reward storefront Template
How to Bookmark Plum’s reward storefront for easy access Template
How to Redeem the Rewards on Plum’s Reward Storefront?

Pre-paid card users

Virtual PayPal Interanational
Virtual Visa Card

RELEASE UPDATES

Product Roadmap

Plum Product Roadmap - 2025

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Finance Compliance

1. Softex Registration

Updated almost 2 years ago

Table of Contents
- 1. Softex Registration